Frequently Asked Questions (FAQ)
Before contacting us, please go through the following Frequently Asked Questions.
Q. Who can order from this website ?
A. Customers can place orders from US, Canada, UK and Australia.
Q. Is it safe and secure to checkout on this website ?
A. All purchases here are absolutely safe and secure. You need not worry at all.
Q. Which Payment Methods do you accept ?
A. Currently, we are accepting PayPal. Other Payment Methods would be added soon.
Q. While making purchases I have to enter a variety of information, right from my name to E-Mail Address, Will my information be sold ?
A. We do not sell customers' information. Please read our Privacy Policy and Terms of Service for detailed answer.
Q. Which countries do you ship from ?
A. It depends upon the product and the location of the customer. Your product might come from abroad.
Q. When can I expect the delivery of my order ?
A. Shipping times vary across products and also depend upon factors like demand, supply and shipping locations.
Q. Who will pay the customs fee, if required ?
A. If your order value/quantity remains below a certain threshold, you need not worry about it, however in certain cases the customer shall have to pay the customs fee which shall depend upon the customer's shipping location and order value/quantity/nature. For more details, refer to our Shipping Policy
Q Where is your business located ?
A. Our Business is registered in the beautiful land of Tigers-India. We have mailing address in US. Apart from this we have contacts with high quality vendors/suppliers/warehouses spread across countries like China, US, UK. This enables us to find the best product(s) for you.
Q. How would I know that my order is confirmed ?
A. You'll receive an order confirmation E-Mail within 24 hours of successful placement of order. If you don't receive one, please contact us at contact@tigerbuys.com
Q. Where to contact if there is any specific problem with my order ?
A. Please contact us at contact@tigerbuys.com.
Q. When will I receive the tracking number ?
A. It takes around 1-5 business days for the tracking information to get updated on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, then please contact us at contact@tigerbuys.com